Privacy Policy

Last updated: 2023-10-27

Information We Collect

Hobby Lobby collects information to provide and improve our services. We gather information you provide directly, such as your name, email address, postal address, phone number, and payment details when you make a purchase, create an account, sign up for our newsletter, or contact customer service. We also automatically collect certain data when you visit hobbylobby.com, including your IP address, browser type, operating system, referring URLs, and information about your activity on our site through cookies and similar technologies.

How We Use Information

The information Hobby Lobby collects is used for the following purposes: to process and fulfill your orders, manage your account, and provide customer support; to send you promotional communications, newsletters, and personalized content, subject to your marketing preferences; to improve our website, products, and services through analysis and research; to detect and prevent fraud, and ensure the security of our network; and to comply with legal obligations and enforce our policies.

Cookies & Tracking Technologies

Hobby Lobby uses cookies, web beacons, and similar tracking technologies to operate our website, analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

Third-Party Sharing

Hobby Lobby does not sell your personal information. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Additionally, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Data Security

Hobby Lobby implements a variety of security measures to maintain the safety of your personal information. We use encryption protocols (such as SSL) for sensitive data transmitted online, and we protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Your Rights and Choices

You have certain rights regarding your personal information. You may request access to, correction of, or deletion of your data. You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly. You can also set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. To exercise these rights or for any privacy-related inquiries, please contact us using the information below.

Children's Privacy

Hobby Lobby’s website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

Contact Us

If you have any questions about this Privacy Policy or Hobby Lobby’s data practices, please contact our Privacy Team at privacy@hobbylobby.com or write to us at: Hobby Lobby Corporate Office, Attn: Privacy Inquiry, 7707 SW 44th St, Oklahoma City, OK 73179. We will respond to your inquiry within a reasonable timeframe.